Development, DevOps and SRE
The ticket you already triage, turned into a reviewed, CI-checked pull request — reviewed by a human before anything merges.
Noviqent's Development, DevOps and SRE platform watches for a trigger label on your tickets - Jira, ServiceNow, Linear, or Azure DevOps Boards - then does what an engineer would do first: gathers the relevant source from GitHub or GitLab, the runbook pages from Confluence, live observability data from Grafana, and related tickets, before asking the AI model of your choosing (Claude, GPT, Gemini, Grok, or a privately-hosted endpoint) to write the genuine, complete change - a new feature, an enhancement, or a fix.
The result comes back as a real, draft pull request — never merged automatically — and we wait for its own CI to finish before commenting the outcome back onto the ticket you were already watching: root cause, the PR link, confidence scoring, and whether the checks passed. It also proposes operational actions - restarting a deployment, rolling back a release - for a human to approve, and checks prior resolved tickets first to avoid re-investigating a root cause your team has already found once.
An on-premises agent runs read-only commands and tests inside networks with no inbound access at all, for source or infrastructure that can't be reached over the API. Role templates (Administration, Engineer, Reviewer, Read Only, plus custom groups) and per-team routing keys scope which connectors and agents each team can see, and credentials resolve just-in-time from Noviqent Vault - never cached locally. Mapped to SOC 2 (CC6, CC7), ISO 27001 (Annex A.9, A.10, A.12), UK GDPR, NCSC Cloud Security Principles, and Cyber Essentials.
Features
- Trigger-label workflow across Jira, ServiceNow, Linear, or Azure DevOps Boards — the run starts from the ticket re-fetched fresh, not a trusted webhook payload
- Real context gathering — source from GitHub or GitLab, runbook pages from Confluence, live data from Grafana, and related tickets
- Checks prior resolved tickets first, to avoid re-investigating a root cause already found once
- Always a draft pull request — a real branch, a real commit, marked draft so nothing merges on its own, with a confidence score
- Checked against its own CI — the draft PR's checks are polled until they finish before the result reaches you
- Proposes operational actions (deployment restarts, rollbacks) for human approval, across Kubernetes, AWS, Azure, GCP, Jenkins, ArgoCD, and Terraform
- On-premises agent for source or infrastructure with no inbound network access at all
- Role templates (Administration, Engineer, Reviewer, Read Only, custom) with per-team routing keys scoping connectors and agents
- Credentials resolved just-in-time from Noviqent Vault, never cached locally
- Bring your own AI provider, including a privately-hosted endpoint you control
- Mapped to SOC 2, ISO 27001, UK GDPR, NCSC Cloud Security Principles, and Cyber Essentials
- Org-scoped multi-tenancy with role-based access control and an append-only audit log
Pricing
Pricing depends on connected ticket volume and your chosen AI provider — get in touch for a quote. Available as SaaS or fully self-hosted on-premises with flat licensing.