Observability & Logging

Distributed Tracing & APM

End-to-end request tracing across microservices, so a slow request can actually be diagnosed.

For microservice and distributed architectures, we implement distributed tracing (OpenTelemetry-based, typically) and application performance monitoring, so a single slow or failing request can be followed across every service it touches, not just the one that happened to log an error.

This dramatically shortens mean time to diagnosis for the class of incidents that are hardest to reproduce.

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