VOIP
Noviqent + Twilio
Connect your own Twilio number for inbound and outbound calling, with a screen-pop and AI call summaries built in.
Connect your own Twilio account and number from Settings, and calling works straight from a contact's record - place a call with one click, or receive one routed to your team's ring group, with an inbound caller matched against your contacts automatically.
Every call is recorded and transcribed, with an AI-generated summary landing on the contact's activity timeline once it finishes - and when a known contact calls back, a screen-pop shows their summary and recent deals before you even pick up.
What connects
- Inbound and outbound calling from a contact's own record
- Ring-group routing to the right teammate, or a receptionist fallback
- Automatic call recording, transcription, and an AI-generated summary
- Screen-pop on an incoming call from a known contact - their summary, recent deals, and history
- Connected with your own Twilio account, never a shared number
Ready to connect your own Twilio account?
Every integration runs on your own account and your own credentials - nothing routes through a shared Noviqent account.